University of Utah Health Care

Returning Candidate?

Parking Valet/Service Officer

Parking Valet/Service Officer

Requisition Number 
26657
Reg/Temp 
Regular
Employment Type 
Full-Time
Shift 
Variable
Work Schedule 
6 am to 8 pm
Location Name 
University of Utah Hospital
Patient Care? 
No
City 
SALT LAKE CITY
State 
UT
Department 
UUH CST 16K VALET SRVCS
Category 
Customer Service

More information about this job

Overview

As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

Provides assistance and information to incoming patients, visitors and staff to facilitate their entrance to and exit from the hospital. Provides valet parking services for hospital patients and visitors, assists with traffic control in hospital parking areas, and maintains accurate documentation regarding valet parked vehicles.

The position has no responsibility for providing patient care.

Responsibilities

  • Parks and retrieves patient’s vehicles upon arrival and departure from the hospital in a safe, timely, and professional manner.
  • Directs and assists patients and visitors as they enter and exit the hospital parking areas, hospital lobby and their vehicles.
  • Documents all vehicle tag information, claim numbers, and key storage locations accurately.
  • Ensures that vehicles are returned in the same condition in which they were received.
  • Works as part of a team in keeping staging areas clear and maintaining smooth traffic flow in and out of the parking areas and terraces.
  • Performs simple repairs to parking control equipment and assists patients and visitors with minor repairs such as flat tires and dead batteries.
  • Coordinates with Parking Services and security to patrol and enforce patient and visitor parking areas.
  • Addresses lighting and safety issues located in the parking areas and assists in keeping areas free of debris.
  • Assists in emergency situations by directing emergency vehicles and maintaining traffic control as needed.
  • Investigates and reports accidents within parking valet areas and educates involved patrons on how to proceed regarding the damage.
  • Removes snow and ice from hospital entrance and terrace areas.

Knowledge / Skills / Abilities

  • Ability to display active listening and verbalize empathy.
  • Ability to quickly learn new procedures and processes.
  • Able to prioritize and multi-task in a fast paced environment.
  • Ability to develop relationships with patients, guests and coworkers.
  • Have knowledge of HIPAA regulations to ensure patient information is guarded and respected.
  • Ability to drive a manual transmission vehicle.

Qualifications

Qualifications

Required

  • Two years of experience in customer service, parking enforcement, as a parking attendant, or equivalency.
  • Current, valid Utah driver’s license at time of hire with no moving violations in the preceding two years
  • Ability to drive a manual transmission vehicle.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects. This position may stand for sustained periods of time and/or walk for long distances moving from one area to another. This position is subject to outside environmental conditions.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking