University of Utah Health Care

Returning Candidate?

Associate Director Clinical Risk Management

Associate Director Clinical Risk Management

Requisition Number 
Employment Type 
Work Schedule 
Monday - Friday 8:30-5
Location Name 
525 Plaza
Patient Care? 
Salt Lake City

More information about this job


As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA


This position assists with the direction of the Clinical Risk Management Program, including the functions of risk identification and evaluation, performance improvement to reduce risk and improve patient care systems, litigation support, clinical risk management, claims management, program administration and risk management education and collaboration with staff, physicians, insurers and legal counsel within the organization.


The successful candidate will have a Juris Doctor degree, health care experience, and clinical risk and claims management skills.


This position is not responsible for the care of patients.


Job Specific Responsibilities and Accountabilities

  • Performs to required standards for job specific responsibilities and technical competencies.

Talent Management

  • Hiring, training, developing, and communicating with staff.

Financial Management

  • Responsible for developing, monitoring and achieving budget goals.
  • Manages labor and non-labor expenses to budget or flex budget.
  • Manages revenue to budget to maximize potential revenue.


  • Responsible for patient satisfaction scores within assigned area(s).
  • Responsible for upholding PROMISE standards of direct reports and team members.


  • Responsible to achieve quality goals for assigned area(s).
  • Manages and promotes continuous process improvements in assigned area(s)

Performance Management

  • Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
  • Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

Building Relationships

  • Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
  • Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

Knowledge / Skills / Abilities

  • Knowledge of hospital business operations and demonstrated strategic planning skills.
  • Knowledge of budgeting practices, reporting analysis, and forecasting.
  • Extensive resourcefulness required. Typically entails judgment in the development of solutions to major problems.
  • Effective leadership skills, which demonstrate decisiveness, the ability to participate in innovation and change, collaboration and teamwork, and problem solving.
  • Effective interpersonal skills, including the ability to effect collaborative alliances, promote teamwork, and ensure a high degree of internal and external customer satisfaction.
  • Effective organizational, planning, controlling, scheduling and project management abilities.
  • Excellent communication skills in both written and verbal presentation.
  • Ability to function effectively in a fast-paced and changing environment with multiple priorities and objectives.
  • Consensus driven decision maker and effective in a team-style working environment.
  • knowledge of data and application services.




  • Bachelor’s degree in Business Administration, or a related area, or equivalency.
  • Six years of progressively more responsible management experience.

Qualifications (Preferred)


  • Juris Doctorate
  • Prior Clinical Experience

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Manual Dexterity, Sitting, Speaking, Standing