As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for excellent, customer-focused service by handling inbound telephone calls. The incumbent navigates the customer through the system, facilitates provider messaging, and performs other general operator service functions. This position makes a difference for customers by providing excellent service and maximizing efficiency by ensuring the accuracy of the information flow between different staff and departments. This position utilizes department provided emergency training to assist Telecom Dispatchers with emergency response protocol to both medical and non-medical emergencies.
This position has no responsibility for providing care to patients.
Employee must be able to meet the following requirements with or without an accommodation.