University of Utah Health Care

Returning Candidate?

Clerk

Clerk

Requisition Number 
27893
Reg/Temp 
Temporary
Employment Type 
Full-Time
Shift 
Day
Work Schedule 
8-5
Location Name 
University of Utah Health Plans
Patient Care? 
No
City 
Murray
State 
UT
Department 
UIP CST 01H UUHP BUSINESS OFFC
Category 
Clerical / Office Support

More information about this job

Overview

As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position provides routine office support. The incumbent reviews and processes documents, requests for information, maintains files, enters data, and distributes mail.

This position is not responsible for providing patient care.

Responsibilities

  • Gathers data to create spreadsheets and/or reports.
  • Processes forms for the department.
  • Greets customers and patients and provides assistance and directions, as requested.
  • Maintains filing systems.
  • Receives, sorts, and distributes incoming and outgoing mail.
  • Answers, screens, and routes incoming telephone calls.
  • Performs data entry, scanning, scheduling of meetings and other general office duties as assigned.
  • May receive payments and prepare receipts for routine fees and bills, as well as verifies the collected monies against cash register tapes, and statements.

Knowledge / Skills / Abilities

  • Demonstrated effective communication skills.
  • Commitment to provide excellent customer service.
  • Effect time management that ensures all duties are completed in a time effective manner.
  • Ability to assist frustrated customers in a professional, courteous manner while trying to help solve their problems.
  • Ability to direct incoming questions and problems and refer difficult or unusual situations to the supervisor.

Qualifications

Qualifications

Required

  • Entry level position.

Qualifications (Preferred)

Preferred

  • One year of general office experience.
  • Hiring department may require a minimum typing ability.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Carrying, Lifting, Listening, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking