University of Utah Health Care

  • Systems Administrator III (Citrix Engineer)

    Requisition Number
    Employment Type
    Work Schedule
    Location Name
    Information Technology Services
    Patient Care?
    Information Technology
  • Overview

    As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

    This position combines technical system administration with project leadership. The incumbent will integrate and support complex systems which provide core services to the organization and support our business systems. The person in this position will manage and administer servers, software and databases for a variety of applications including packaged applications and custom developed databases and applications.


    • Installs, upgrades and manages server services and application software.
    • Provides high level troubleshooting support for server services and application software.
    • Proactively monitors and resolves problems with server services and applications.
    • Support all aspects of web and server-based application server.
    • Installs, upgrades, configures patch and support departmental applications.
    • Evaluates and manages web server and server application outages.
    • Creates and modifies databases as needed. Installs and tests scripts and systems.
    • Advises and consults on programming problems.
    • Conceptualized, designs and program complex systems and applications to enhance business processes.

    Knowledge / Skills / Abilities

    • In-depth knowledge of the complete Citrix virtualization stack installation, configuration, administration, and troubleshooting knowledge of and ability to teach appropriate troubleshooting techniques to junior members of the team/organization.
    • Knowledge of Microsoft Active Directory and Group Policy/Preferences.
    • Knowledge of Microsoft Windows Printing and/or Enterprise Print Management with various printing functions within business and clinical applications.
    • Knowledge of application packaging and software delivery through tools that include, but are not exclusive to: Microsoft App-V, Liquidware, and Unidesk
    • Working knowledge of Client Management Tools that include Symantec Endpoint Management (formerly Altiris) and Microsoft System Center Configuration Manager (SCCM) installation, configuration, administration, and troubleshooting.
    • Working knowledge of Symantec Endpoint Protection installation, configuration, administration, and troubleshooting.
    • Working knowledge of Microsoft BitLocker, Symantec Endpoint Encryption, and Apple FileVault installation, configuration, administration and troubleshooting.
    • Working knowledge of MobileIron Cloud or an Enterprise Mobility Management (EMM) solution installation, configuration, administration, and troubleshooting.
    • Working knowledge of Two Factor Authentication solutions that include RSA and Duo installation, configuration, administration, and troubleshooting.
    • Cursory knowledge of Microsoft SQL Server installation, configuration, administration and troubleshooting.
    • Current knowledge and background in managing Microsoft servers in a complex heterogeneous environment.
    • Experience managing Microsoft IIS servers a strong plus.
    • Experience managing Citrix NetScaler a strong plus.



    • Bachelor’s Degree in Computer Science or equivalent.
    • Six years of equivalent experience.

    Qualifications (Preferred)

    Working Conditions and Physical Demands

    Employee must be able to meet the following requirements with or without an accommodation.

    • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

    Citrix Engineer

    Physical Requirements

    Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking


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