University of Utah Health Care

  • Health Plans Systems Analyst II

    Requisition Number
    Employment Type
    Work Schedule
    8:00 am - 5:00 pm
    Location Name
    University of Utah Health Plans
    Patient Care?
    Information Technology
  • Overview

    As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

    The incumbent is responsible for independently formulating and defining system scope and objectives through research and fact finding to maintain and configure moderately complex information systems. The individual supports a variety of applications as well as interfacing between a broad spectrum of systems. This includes system configuration for health plan activities and internal, member and provider facing systems; implementing new functionality and testing to verify accuracy and completeness.

    This position has no responsibility for providing care to patients.


    • Participates in meetings to discuss team and project related activities, issues, change, communications, and updates.
    • Performs system build and testing for software lifecycle activities. Ensures quality outcomes and assesses integrated impact.
    • Resolves incidents and trouble tickets according to agreed upon SLA's and assigned timelines. Completes project tasks on time with quality outcomes.
    • Maintains and creates documentation as needed. Acts as a resource to end users and team members with regard to application utilization in context with workflow.
    • Performs the execution and update of test scripts, including unit, application and integrated test scripts.
    • Analyzes current workflows and processes for various departments to guide the build or implementation of system(s) features as well as optimization of the system(s).
    • Researches and analyzes technical feature requests. Independently completes system build and testing as defined. Participates in stakeholder review, implementation documentation and communication planning.

    Knowledge / Skills / Abilities

    • Excellent verbal, written communication and interpersonal skills.
    • Ability to work under high stress conditions in a changing environment.
    • Flexibility in accepting assignments, including overtime activities.
    • Organizational and analytical skills, ability to prioritize.
    • Strong technical problem resolution skills.
    • Demonstrated ability to perform application build and testing for assigned applications.




    • Bachelors Degree in Computer Science, Information Technology or equivalency.

    Qualifications (Preferred)


    • Experience or certification using or working with Epic Tapestry or other health insurance systems.
    • Experience in application analysis and unit/integration testing.
    • Experience in medical claims processing or in health insurance operational areas.

    Working Conditions and Physical Demands

    Employee must be able to meet the following requirements with or without an accommodation.

    • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

    We are University of Utah Health.

    Physical Requirements

    Listening, Manual Dexterity, Near Vision, Sitting, Speaking, Walking


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