As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
Supervise the day-to-day activities of staff who process member and provider Grievance and Appeals. Monitor and set goals for staff workloads. Ensure that staff are processing Grievances and Appeals efficiently and in compliance with applicable policies, regulations, and requirements. Provide education to staff and other departments on Appeals and Grievances. Develop process improvement initiatives, including initiatives based on appeal trends and outcomes.
Employee must be able to meet the following requirements with or without an accommodation.