University of Utah Health Care

  • Manager, Education & Training

    Requisition Number
    35388
    Reg/Temp
    Regular
    Employment Type
    Full-Time
    Shift
    Day
    Work Schedule
    Monday-Friday 8:00 AM - 5:00 PM
    Location Name
    University of Utah Hospital
    Patient Care?
    No
    City
    SALT LAKE CITY
    State
    UT
    Department
    COR CST 02B OND EDUCATION
    Category
    Business / Administration
  • Overview

    As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

     

    This position is responsible for developing business plans by using goals and objectives for each program, applicable historical information and other available resources in order to align programs with expectations of sponsors and stakeholders. It will establish alliances with other schools, colleges, departments and organizations to design new programs and/or build commitment to various programs and represents the organization to customers, the public, governmental organizations and other external sources.

    Responsibilities

    Job Specific Responsibilities and Accountabilities

    • Performs to required standards for job specific responsibilities and technical competencies.

    Talent Management

    • Hiring, training, developing, and communicating with staff.

    Financial Management

    • Responsible for developing, monitoring and achieving budget goals.
    • Manages labor and non-labor expenses to budget or flex budget.
    • Manages revenue to budget to maximize potential revenue.

    EPE/Service

    • Responsible for patient satisfaction scores within assigned area(s).
    • Responsible for upholding PROMISE standards of direct reports and team members.

    Quality

    • Responsible to achieve quality goals for assigned area(s).
    • Manages and promotes continuous process improvements in assigned area(s).

    Performance Management

    • Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
    • Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

    Building Relationships

    • Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
    • Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

    Knowledge / Skills / Abilities

    • Demonstrated teaching, coordination of resources, and communication skills.
    • Demonstrated interpersonal skills; develops and maintains constructive and cooperative working relationships with others.
    • Expert knowledge of organizational development, change management, leadership, organizational and group dynamics, motivation theory and organization design, strategies, and business planning.
    • Excellent management consultation skills and ability to manage client relationships.
    • Demonstrated high level computer skills, and ability to teach and support the instruction of the organizations computer systems according to the assigned area of focus.
    • Ability to determine the appropriate staff mixes to support patient and customer needs.
    • Knowledge of budgeting practices, reporting analysis and forecasting
    • Ability to inspire loyalty and build mutual trust, respect and cooperation among team members.
    • Demonstrated management skills and the ability to manage client relationships.

    Qualifications

    Qualifications

    Required

    • Bachelor’s degree or equivalent in a clinical, technical, business or financial discipline.
    • Four years of progressive leadership experience.
    • Experience conducting adult education.

    Qualifications (Preferred)

    Preferred

    • Current license to practice as a Registered Nurse in the State of Utah
    • Experience writing and managing grants.
    • Experience writing for funding proposals.

    Working Conditions and Physical Demands

    Employee must be able to meet the following requirements with or without an accommodation.

    • This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull, or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

    Physical Requirements

    Listening, Sitting, Speaking, Standing

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