As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position provides leadership and management for the organization's Mammography team. This role serves to consult, advise, and recommend best practices within the specialty in an effort to improve the overall patient experience and reduce cost to both the patient and the organization. The incumbent manages the operations and strategic planning of human resources, patient services, and financial management for their assigned specialty area. The incumbent will coordinate and strategically align their team with the PROMISE standards set forth by organizational leadership and provide insight into a variety of patient experience outcomes, making recommendations for improving performance as it relates to the service line. This position will also collaborate with multiple levels of leadership across the organization to ensure continuity and quality of service. This position reports directly to the Senior Director of Clinical Radiology Operations. This position provides direct patient care and may be required to access and administer medications within their scope of practice and according to state law.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Job Specific Responsibilities and Accountabilities

• Performs to required standards for job specific responsibilities and technical competencies.

Talent Management

• Hiring, training, developing, and communicating with staff.

Financial Management

• Responsible for developing, monitoring and achieving budget goals.
• Manages labor and non-labor expenses to budget or flex budget.
• Manages revenue to budget to maximize potential revenue.

EPE/Service

• Responsible for patient satisfaction scores within assigned area(s).
• Responsible for upholding PROMISE standards of direct reports and team members.

Quality

• Responsible to achieve quality goals for assigned area(s).
• Manages and promotes continuous process improvements in assigned area(s).

Performance Management

• Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
• Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

Building Relationships

• Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
• Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

Knowledge / Skills / Abilities

• Demonstrated leadership, human relations, and effective communication skills.

• Knowledge of health care business operations and demonstrated operational planning skills.

• Knowledge of budgeting practices, reporting analysis, and forecasting.

• Knowledge of information technology, Epic, Business Objects, scheduler, and other efficiency tools.

Qualifications

Required

• Bachelor's degree in a related field, or the equivalency.
• Four (4) years of progressively more responsible leadership and strategic planning experience.

Licenses Required

• Registration with the American Registry of Radiologic Technologist for Mammography, R.T. (M) (ARRT).

• Current licensure to practice as a Radiologic Technologist in the State of Utah.

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

* Additional license requirements as determined by the hiring department.

Preferred

• Master's degree in a related area, or the equivalency.
• Operations management experience in a health care setting.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Carrying, Color Determination, Listening, Manual Dexterity, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Walking