University of Utah Health

Welcome page

Support Representative, RCSS

Requisition Number
77028
Reg/Temp
Regular
Employment Type
Full-Time
Shift
Day
Work Schedule
8am-4:30pm, Monday through Friday
Clinical/Non-Clinical Status
Non-Clinical
Location Name
Business Services Building
Workplace Set Up
Hybrid
City
SALT LAKE CITY
State
UT
Department
COR ISC 10D PAYMENT INTEGRITY
Category
Customer Service

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

 

The position is responsible for managing payment consolidator program in order to accommodate timely posting of files by cash posting. This position has no responsibility for providing care to patients.

 

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

  • Sorts, distributes, and processes correspondence.
  • Prepares and scans documentation.
  • Retrieves and returns voice mail messages, providing exceptional service.
  • Maintains supply inventory.
  • Pulls EOBs or other billing documents, as needed, for audit purposes.

Knowledge / Skills / Abilities

  • Demonstrated ability to express information in a clear and understandable manner.
  • Demonstrated ability to organize and prioritize work to meet productivity expectations and/or deadlines.
  • Ability to identify root cause of issues and design logical approaches for resolution.
  • Ability to accurately and thoroughly accomplish tasks.
  • Promotes cooperation and commitment to team goals.
  • Ability to solicit and act on constructive feedback, challenge oneself and demonstrate resilience in the face of opposition.
  • Ability to provides outstanding service through empathy, issue resolution and follow through.

Qualifications

Qualifications

Required

  • Two years of office, customer service, administrative or clerical experience.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Color Determination, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Sitting, Speaking, Standing

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

 

 

Multi-lingual Candidates Welcomed

 

Interested in this opportunity?
Socialize this job opportunity to a friend, colleague, or family member:



To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.


All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.


University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu/

 


The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

 

This position may require the successful completion of a criminal background check and/or drug screen.