As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

The Benefits Analyst supports the administration of University of Utah Health’s benefits programs, including health, retirement, and voluntary plans. This role ensures employees receive accurate, timely information and services by managing day-to-day operations, maintaining data integrity, and assisting with vendor and payroll coordination. The Benefits Analyst also participates in open enrollment and other benefits-related initiatives, applying strong attention to detail and a customer service mindset to deliver a positive employee experience.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

• Supports processing of enrollments, terminations, and life event changes; ensures accurate and timely updates in HRIS and vendor systems.
• Runs and reviews transaction audits, file feeds, and error reports; escalates and resolves discrepancies in coordination with vendors and Payroll.
• Completes periodic regulatory and compliance reporting requirements.

• Responds to routine and moderately complex employee inquiries about benefits eligibility, plan provisions, and enrollment processes.
• Provides retirement estimates and assists employees with retirement transitions.
• Communicates plan options, policies, and processes clearly to employees and managers.

• Assists in the coordination of annual open enrollment, including supporting system testing, configuration reviews, and communication preparation.
• Participates in benefits-related projects and initiatives by contributing data, documentation, and administrative support.
• Identifies opportunities for process improvement and recommends enhancements to improve accuracy and efficiency.

• Partners with vendors, consultants, and internal stakeholders to ensure smooth benefit plan operations.
• Supports Accounting/Payroll audits and reconciliations of benefit deductions.
• May participates in survey submissions and compile internal data to support benchmarking.

Knowledge / Skills / Abilities

• Knowledge of employee benefits administration and HRIS processes.

• Proficiency with Microsoft Excel, Word, and other database/reporting tools.

• Strong analytical skills with the ability to review data, identify errors, resolve issues, and anticipate future process and data challenges.

• Clear and professional written and verbal communication skills.

• Strong customer service orientation with the ability to explain complex information in understandable terms.

• Ability to manage multiple tasks and priorities in a deadline-driven environment.

Qualifications

Required

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• Four years of applicable experience in HR or benefits administration.

Preferred

• PeopleSoft or other HRIS/benefits administration system experience.
• Outsourced health and welfare vendor experience.
• Master’s degree and/or Certified Employee Benefits Specialist (CEBS) designation.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.