As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position provides assistive foreign language interpretation, written translation and assists in education for non-English speaking customers, students or participants of the organization while completing interpretive training hours as part of the Interpreting training program. Challenges include accurately interpreting and communicating information in an unbiased, clear and concise manner with patients, families, healthcare staff and physicians. This position also assists with clerical functions as a multi-skilled auxiliary worker. All experience in this role is under the direct supervision of the Interpreter Services Department. Interpreter Apprentice employees are in a supervised learning role during training and will not replace a certified interpreter until they have completed certification and PRN hours, at which point they will be expected to work independently.”Once the incumbent passes the certification exam and is in good standing with the organization (i.e., no disciplinary actions involving HR in the past 12 months), they will be required to complete a total of 80 PRN hours over the course of a 90-day period. PRN hours must be completed in addition to the incumbent’s regularly scheduled hours in their primary position.

Corporate Overview: University of Utah Health is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University of Utah Health is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million. University of Utah Hospitals and Clinics represents our clinical operations for the larger health system. ID 75525

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• You must upload the most recent updated resume, including all your work history and experience, to be considered. 
• Please provide five professional references with an email and phone number on your submitted resume or as requested through the skill survey assessment. 
• University of Utah Health offers fantastic career opportunities, pay, and healthcare benefits from day one! We also offer a 401 K retirement plan and a work environment that values dedication, learning, and a work-life balance. Join our team! uofuhealth.org/jobfairs.
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Under the direct supervision of the Interpreter Services Department, provide interpretation between healthcare staff and the non-English speaking population.

• Perform sight translations of written educational materials and documents in accordance with readability guidelines.
• Assist non-English speaking patients in completing medical, financial, and related forms.
• Escort non-English speaking patients to appropriate service areas.
• Provide patient education and discharge planning in conjunction with nursing and rehabilitation staff.
• Serve as a conduit for communication between non-English speaking patients and medical providers during follow-up interactions.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.

• Demonstrated ability to accurately interpret and perform sight translations.

• Strong interpersonal and communication skills.

• Ability to work independently while maintaining composure and sensitivity in a healthcare environment.

Qualifications

Required

• Must be fluent on English and Spanish
• Must be in good standing with the organization (no disciplinary actions in the past 12 months).
• Must be able to complete 51 total hours of training.
• Must be a current employee of the University of Utah Hospitals and Clinics.
• Must be able to complete 80 PRN hours in addition to regularly scheduled hours in current position within 90 days of obtaining certification.

Preferred

• Knowledge of medical terminology (may be required depending on the department of hire).
• Certification as a medical interpreter (or willingness to obtain certification before PRN work begins).
• Must pass a medical proficiency test (English-Spanish) if not already certified.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. 
• We are University of Utah Health. healthcare.utah.edu

Color Determination, Far Vision, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Walking