As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position supervises the daily activities of the assigned department by coordinating ongoing education, monitoring quality control and safety processes, hiring and training of new staff, evaluating performance, and scheduling work shifts.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Essential Functions

• Oversees the delivery of patient care and/or customer service, ensuring the timely resolution of concerns.
• Supervises all functions of the department as it relates to staff and operations.
• Assist with the planning, implementation, measurement, and attainment of the department goal and objectives.
• Analyzes and determines appropriate staffing while ensuring efficiency and maximizing resources.
• Supervises the daily operations of the department including interviewing and hiring staff, assigning work, evaluating performance, training, and planning work schedules.
• Monitors, orders, and maintains stock of department supplies and equipment.
• Orients and trains staff in policies and procedures.
• May perform all duties of the department as required.
• May assist in budget preparation.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.

• Demonstrated organizational, human relations and effective communication skills.

• Ability to orchestrate multiple tasks simultaneously.

Required

• Three years of experience in a related area, or equivalency, with one of those years in a supervisory capacity.

Licenses Required

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.

• One of the following
  • Current license to practice as a Clinical Mental Health Counselor in the State of Utah.
  • Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah.
  • Current Music Therapy certification through the Certification Board for Music Therapy (MT-BC)
  • Board Certified Art Therapist (ATR-BC) by the Art Therapy Credentials Board.
  • Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.
  • Current license to practice as a Certified Social Worker in the State of Utah.
  • Current Board Certified Behavioral Analyst Certificate
  • Current licensure as a Psychologist in the State of Utah.
  • Current licensure to practice as a Therapeutic Recreation Specialist (TRS) in the State of Utah.
  • Current licensure to practice as a Master Therapeutic Recreation Specialist (MTRS) in the State of Utah.
  • Current registration as an Art Therapist (ATR) with the American Art Therapy Association.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.