As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position provides foreign language interpretation, written translation and assists in education for non-English speaking customers, students or participants of the organization. Challenges include accurately interpreting and communicating information in an unbiased, clear and concise manner with patients, families, healthcare staff and physicians.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Hurry and apply today! Submit your application online, along with an updated resume.
University of Utah Health Careers - Apply HERE for Jobs
To be considered for this role, applicants must:
Please upload your most recent, updated resume that demonstrates a solid background in the qualifications required for this position.
Include complete work history and relevant experience
Ensure their experience clearly reflects the required qualifications
Be able to meet the schedule, hours, and work location listed for this position
Why join University of Utah Health?
Competitive pay
Healthcare benefits starting on day one
401(k) retirement plan
A work environment that values dedication, learning, and work-life balance
Benefits Overview: https://employment.utah.edu/benefits/
Parking Information: https://commuterservices.utah.edu/
Join our team and grow your career with us. Learn more about upcoming opportunities and events at uofuhealth.org/jobfairs.
Your application will be under review. If selected to move forward, your resume may be shared with hiring managers for further consideration. A text or email is sent to you once your resume has been shared with the hiring manager for review.
Please continue to check your email for updates from HR regarding your application status.
Upon selection, candidates must complete all required pre-employment requirements, including reference checks, a background check, drug screening, and required immunizations.
- Provides accurate, complete, and impartial medical interpretation between healthcare professionals and patients or their representatives who prefer to communicate in a language other than English.
- Facilitates communication during medical appointments, consultations, procedures, patient education, informed consent discussions, care planning, and discharge instructions.
- Accurately interprets medical terminology and healthcare information while preserving the meaning, tone, and intent of the original message.
- Maintains patient confidentiality and adheres to HIPAA, professional medical interpreter standards, organizational policies, and applicable language access requirements.
- Demonstrates cultural responsiveness, maintains professional boundaries, and appropriately addresses communication barriers or requests clarification when necessary.
- Collaborates with healthcare professionals and Language Services staff to coordinate interpretation services and respond to changing clinical priorities.
- Provides interpretation services in person and through approved remote interpreting platforms, as assigned.
- Documents interpretation services accurately and completes required departmental records and administrative tasks.
- Maintains professional competency through required training, continuing education, and adherence to established medical interpreter standards.
- Performs other related duties within the scope of the medical interpreter role as assigned.
Knowledge / Skills / Abilities
- Demonstrated proficiency in English and the designated interpreting language, including the ability to communicate clearly and accurately in both languages.
- Knowledge of medical terminology, healthcare communication, and professional medical interpreting standards.
- Ability to interpret accurately, completely, and impartially in routine, complex, and emotionally sensitive healthcare situations.
- Understanding of medical interpreter ethics, confidentiality, cultural responsiveness, and professional boundaries.
- Strong interpersonal, communication, organizational, and customer service skills.
- Ability to work independently, prioritize assignments, and collaborate effectively with interdisciplinary healthcare teams.
- Ability to learn and use electronic health records, scheduling systems, and approved interpreting technologies.
Qualifications
Required
- Associate degree in a foreign language, healthcare-related field, or equivalent combination of education and relevant experience.
- Demonstrated proficiency in English and the designated interpreting language, verified through a language proficiency assessment approved by University of Utah Health.
- Ability to demonstrate the interpreting skills necessary to facilitate accurate and effective communication in healthcare settings.
- Ability to successfully complete required medical interpreter training within the timeframe established by the department, if not completed before hire.
Preferred
- Minimum of 200 hours of documented professional medical interpreting experience in a hospital, clinic, or other healthcare setting, including in-person, video remote interpreting (VRI), or over-the-phone interpreting (OPI).
- Completion of a nationally recognized 40-hour medical interpreter training program.
- National medical interpreter certification, such as CCHI or NBCMI, when available for the designated language.
- Knowledge of medical terminology, clinical workflows, and healthcare communication.
- Experience providing interpretation services across multiple clinical settings, including primary care, specialty care, inpatient, emergency, or surgical services.
- Familiarity with professional medical interpreter standards of practice, ethics, confidentiality, cultural responsiveness, and applicable federal language access requirements.
- Experience working effectively with patients, families, healthcare professionals, and interdisciplinary clinical teams.
- Familiarity with electronic health records, scheduling systems, and other healthcare technologies.
- Additional healthcare-related education, interpreting credentials, or proficiency in another language.
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Preferred Qualifications
- Knowledge of medical terminology and healthcare processes.
- Previous experience providing interpretation or translation services in a healthcare environment.
- Completion of a recognized medical interpreter training program.
- National medical interpreter certification is preferred.
Specific qualifications may vary based on the department, patient population, and operational needs of the position.
Working Conditions and Physical Demands
Employees must be able to perform the essential functions of the position, with or without reasonable accommodation.
This position is primarily performed in a healthcare environment and may require prolonged periods of sitting, standing, and walking throughout the facility. The employee may occasionally lift, carry, push, pull, or otherwise move objects weighing up to 10 pounds.
The position may require travel between patient care areas and exposure to the routine environmental conditions of a healthcare setting. Night-shift work, including weekends and holidays, may be required based on departmental needs.
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